Remote IT Support Contract
£15 per month
nlimited Access to IT Helpdesk for remote support
Fixed price package
Discounts for larger networks
4 hour remote support guaranteed
Remote monitoring 24 x 7
Ad hoc IT Support
£60 per hour
Senior Engineers
Report on work completed
Advice on follow up steps
Multi-skilled team
Pre-paid blocks of hours
£500 per 10 hour block
Same day response guaranteed where call placed before 10am
Senior Engineers
Report on work completed
Advice on follow up steps

IT Support

Fixed Price Packages

Our all-inclusive plans are designed to suit your needs, from a small business start-up to large, multiple-location companies.For a fixed fee per asset, we give you: Locally based, our team our knowledgeable and friendly – we take a proactive approach to IT support offering you a plan which is set at a fixed cost, with unlimited incidents per months. From £15/month per computer – includes unlimited remote technical support.


Terms Of Service

Terms and Conditions apply The 4 hour support guarantee is only available where a support ticket has been sent and received at between the hours of 09:00 and 17:00 Monday to Friday excluding bank holidays and public holidays in Northern Ireland.

To clarify, the repayment under the support guarantee is only made when a North MITS technician has not started to work on the issue. There is no guarantee that the technician will have completed or fixed the issue within the four hour time frame. Indeed we reserve the right to withdraw this offer at any time. ‘

The Fix is on us’, refers to a repayment to the value of the monthly support fee relating to that specific asset of £5 + VAT e.g. the laptop/desktop in question or server in question, regardless of how many other assets this affects. The repayment is deducted from the following monthly payment. This Guarantee can be withdrawn at any time without prior notice.